| Name | Description | Type | Additional information |
|---|---|---|---|
| InteractionID |
Unique identifier of interaction. |
integer | Required. |
| CustomerId |
Unique identifier of customer. |
integer | |
| InteractionTypeID |
Unique identifier of interaction type. |
integer | |
| Description |
Complaint Description. |
string | |
| AssignedTo |
Unique identifier of a current user. |
integer | |
| ComplaintStatus |
Status. |
ComplaintStatusEnum | |
| OpenedDate |
Complaint opened date. |
string | |
| ResolvedDate |
Date on which the complaint. |
string | |
| OpenedBy |
User's Id who registered the complaint. |
integer | |
| ResolvedBy |
User's Id who resolved the complaint. |
integer | |
| EditUserId |
User ID of the person who edited the complaint. |
integer | |
| EditDate |
User date of the person who edited the complaint. |
string | |
| AddUserId |
User ID of the person who added the complaint. |
integer | |
| AddDate |
User date of the person who added the complaint. |
string | |
| Notes |
Notes. |
Collection of ComplaintNoteDto | |
| AssignedInfoStatus |
Complaint User Details |
Collection of ComplaintUserDto | |
| ComplaintStatusInfo |
Complaint Status Details |
Collection of ComplaintStatusDto | |
| Surveys |
Surveys of customer. |
Collection of SurveyDto | |
| InteractionNumber |
Interaction Number. |
string |